What is your return policy?
We only accept returns under certain circumstances and within 7 days of purchase for a full refund or exchange. So please contact us first at assistant@battlewear.com.au
How do I track my order?
You can track your order using the tracking number provided in your order confirmation email. Alternatively you can log into your Battle Wear account to check there.
Do you offer free shipping?
Yes, we offer free shipping on orders over $100.
what sizes do you offer?
Each item has different sizes ranging from XS to 5XL (this is not guaranteed for all clothing).
Can I cancel my order?
You can cancel your order within 24 hours of purchase by contacting us at asisstant@battlewear.com.au
How long will it take for my order to arrive?
It typically takes 8-25 business days for your order to arrive.
Do you offer gift cards?
Yes, we offer e-gift cards that can be purchased on our website.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Can I modify my order after it has been placed?
Unfortunately, we cannot modify orders once they have been placed.
What if I received a damaged item?
Please contact our customer service team within 48 hours of receiving the item and we will be happy to assist you.
Do you offer international shipping?
Yes we offer international shipping.
How do I wash my clothing items?
Please refer to the care instructions on the clothing item's label for specific washing instructions.
What if an item I would like is out of stock?
You can sign up for our email notifications to be notified when the item is back in stock.
Can I return an item?
Yes, you can return a sale item within 30 days of purchase for store credit.
How do I contact customer service?
You can contact our customer service team through our website's contact page or by emailing us at assistant@battlewear.com.au
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